Start with the full context
Read the transcript and summary, then inspect the category and urgency. Resident information and related context help the reviewer understand the request before deciding what to do.
Sara operations deskLess piecing it together.
Less piecing it together.
More knowing what to do.
See the conversation, its priority and the actions underneath it. Sara gives your team a shared view of the work created by the front desk.
Review proposed actions
Approve work within your policy or reject it with a reason. Actions that need authorisation stay in review until the appropriate decision is made.
Know what actually happened
An approval is a decision; delivery is an outcome. The desk records results and identifies simulated messages so the team can distinguish a draft from a message that was delivered.
Keep learning from corrections
A rejected action should explain why. Capture that correction and maintain the playbook so future conversations have clearer boundaries.
Meet your next front desk.
Try a London property conversation. Ask about a viewing, report a fictional issue, or see how Sara handles a follow-up.
Talk to Sara Microphone needed · Public demonstration